Outlook Introduction Course duration: 1/2 day

Outlook Basics
Exploring Outlook
Using help.

Outlook Mail
Creating and sending messages.
Handling messages.
Using address books.
Printing messages.
Sending and receiving attachments.
Working with Mailbox Folders
Creating personal folders
Storing and retrieving messages
Deleting unwanted mail

Managing Tasks
Working with tasks.
Assigning tasks to others.

Contacts
Working with the master category list.
Distribution lists.

Managing Appointments and Events
Modifying appointments.
Working with events.
Managing Meetings
Managing meeting requests.
Handling meeting responses.

Managing Notes
Creating notes
Viewing and printing notes

Customising Outlook
Working with signatures.
Using voting buttons and other options.
Rules and Out of office assistant.